AI capabilities across the enterprise payment processing lifecycle

Deploy specialized AI models and agentic workflows across payment streams

Virtusa provides end to end intelligent automation in banking and financial services, designed to eliminate manual intervention across high-volume transaction environments.

Real-time exception handling and ACH return processing

What it is: Automated return code analysis and routing engine for ACH, wire, and instant payment exceptions.

What Virtusa does: Virtusa deploys machine learning models and automated rules to evaluate return codes, correct repairable formatting errors, and instantly route complex exceptions to specialized desks.

Why it matters: Reduces manual processing delays, lowers operational costs, and prevents exception backlogs across FedNow and RTP instant payments verification systems.
AI-driven payment reconciliation and risk management

What it is: Continuous automated reconciliation platform operating across SWIFT, real-time rails, and legacy core engines.

What Virtusa does: Virtusa implements payment foundation models that perform multi-way matching across ledgers, clearing files, and internal statements, flagging anomalies in real time.

Why it matters: Eliminates manual end-of-day ledger matching, enhances liquidity visibility, and minimizes settlement risk.
Agentic AI in payment operations and investigation

What it is: Autonomous agentic AI solution for complex payment investigation and dispute resolution.

What Virtusa does: Virtusa configures autonomous AI agents to query underlying clearing data, assemble case history, conduct predictive scenario planning, and recommend resolution steps for human approval.

Why it matters: Accelerates investigation turnaround times from days to minutes while maintaining full contextual audit trails.
Compliance as a process and automated auditability

What it is: Embedded risk engine that integrates regulatory validation directly into payment execution.

What Virtusa does: Virtusa embeds automated sanction screening, fraud checks, and regulatory reporting rules directly within payment processing workflows.

Why it matters: Transforms compliance from a reactive bottleneck into an automated process step, protecting financial institutions from regulatory penalties.

30–40%

25–30%

20–30%

30,000+

600+

300+

25+ years

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