In an exclusive interview with HCM Excellence, Rahul Sahay, Senior Vice President – HR Corporate, Virtusa, shares how the organization is reimagining talent strategy through AI, continuous learning, career mobility, and employee-centric leadership to build a future-ready workforce.

The interview explores how AI is delivering measurable impact across the employee lifecycle. Rahul explains that AI-enabled interview evaluations have improved consistency and efficiency in technology hiring by supporting more structured candidate assessments. He also shares how AI-powered learning recommendations are helping employees discover personalized learning opportunities aligned with evolving business and technology needs, strengthening workforce readiness while accelerating skill development.

Beyond technology, the interview examines how changing employee expectations are reshaping retention strategies. Rahul emphasizes that career growth and workplace flexibility have become key drivers of employee engagement. Virtusa supports this through a hybrid work model focused on collaboration and outcomes, alongside clearly defined technology career paths that allow employees to grow across architecture, engineering, delivery, and domain consulting roles.

Continuous learning remains a cornerstone of Virtusa's people strategy. Rahul highlights initiatives such as fully sponsored M.Tech programs in Artificial Intelligence & Machine Learning (AIML) and Industrial AI, together with specialized capability-building programs designed to prepare employees for emerging technologies. These investments enable employees to continuously build new skills while expanding long-term career opportunities within the organization.

The conversation also explores the capabilities organizations should prioritize for the future. While technical expertise remains important, Rahul notes that businesses must increasingly invest in skills that combine technology with industry knowledge. He further emphasizes the growing importance of human capabilities-including adaptability, resilience, empathy, and learning agility-as essential qualities for succeeding in an AI-driven workplace.
Another key theme discussed in the HCM Excellence interview is responsible leadership in the era of hybrid work. Rahul advocates for measuring success through outcomes rather than activity, encouraging organizations to build trust, reduce micromanagement, and leverage technology to improve productivity while supporting employee well-being.

The interview concludes with Rahul's perspective on the future of HR leadership. He highlights the importance of balancing business priorities, technology, and people while fostering inclusive growth, empathy, resilience, storytelling, and AI literacy. Together, these capabilities will enable HR leaders to build organizations that are both future-ready and deeply people-centric.

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