Offer superior customer service with insights-driven operations and smart business widgets with our cognitive compute-based contact center solution

Automate 60+ processes across the contact center, billing, network rollout, network operations, service, and order fulfillment operations

Enable consistent omnichannel experience and seamless handoffs across customer touchpoints using our unified platform with standard microservice APIs

Empower customers to self-install, test, diagnose and resolve issues with our AR and AI-powered chatbot integrated with APIs

Improve buyer journeys using an AI-driven conversational digital wall with facial recognition, lift and learn, and product simulation features

Improve engagement with a dynamic, unified view of subscriber profile with micro-segmentation, providing predictions and recommendations on customer ARPU, CLV, churn, NPS, and customer satisfaction index

Ensure efficient billing by integrating multiple billing systems, automating reconciliations, and providing an interactive and visually (video) enhanced experience

Drive customer loyalty by providing contextual, real-time, targeted offers across brands and campaigns using a cloud-based CSP platform that integrates with multiple retail brands

Access the best of solutions pre-integrated with digital providers, and adjacent marketplace players for single identity, product bundles, and offers

Enhance network intelligence and achieve a single view of the network to drive auto decisioning through an overlay platform integrated with multiple network management systems

Virtusa combines business, design, and data with proven methodologies, tools, and comprehensive frameworks to assist organizations in building for 5G and Edge.

Help field technicians identify main fault location, recommend next steps, and analyze impact with an AR and AI-powered remote test and diagnostic capability

Manage physical and logical network resources, enable network automation through NetSecOps using a cloud-based single inventory solution built on the graph database

Automate your network plan/build for successful and predictable nationwide and global rollouts with an  AI-driven platform offering real-time insights around network and operational efficiencies