The Virtusa iGRC framework: Continuous control in your system of work

Virtusa’s integrated Governance, Risk, and Compliance (iGRC) framework brings automated risk controls into the daily workflows teams already use on ServiceNow. By connecting SPM, AICT, and IRM through a single, shared data model, every AI asset gets a standard identity, clear operational ownership, and audit-ready tracking without complex bridge integrations.

Strategic Portfolio Management (SPM): Strategic alignment and business ROI
SPM provides a central front door for AI ideas, giving teams a consistent way to capture the information needed to evaluate each initiative.
- Captures business cases, capacity, risk, and strategic fit upfront.\
- Prioritizes and funds initiatives using financial scenario modeling and metrics that meet executive leadership expectations.
- Tracks promised business benefits against live operational outcomes to prove business ROI.
AI Control Tower (AICT): Centralized inventory and guardrails
AICT gives teams visibility into the AI models, agents, prompts, and embedded copilots being used across the organization.
- Automatically uncovers internal and third-party AI models, agents, prompts, and embedded copilots and tracks them as Configuration Items (CIs) in the ServiceNow CMDB.
- Enforces runtime security, inline guardrails, access governance, and agent-to-agent interoperability.
- Provides continuous visibility into agent behavior, log traces, and runtime performance.
Integrated Risk Management (IRM): Automated compliance and remediation
IRM connects AI assets with the controls and requirements that apply to them, helping teams manage compliance and remediation within the same environment.
- Maps global standards, including the NIST AI RMF, EU AI Act, and ISO 42001, to a centralized control library.
- Replaces manual audit sampling with automated, continuous control monitoring.
- Uses Now Assist for IRM, ServiceNow’s native genAI engine, to summarize findings, predict risks, and automatically generate task workflows with complete evidence traceability.

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