The client, ALM Media, is a media company headquartered in New York City and is a provider of specialized business news and information focused primarily on the legal, insurance, and commercial real estate sectors. ALM Media delivers leading data and intelligence, knowledge, insight, events, and audiences across the legal and business, and finance industries.

The challenge

With the rapid increase in remote work, enterprises have had to reevaluate their entire IT infrastructure to adapt to the changing landscape. With ALM Media, they relied heavily on a Citrix environment, which users accessed through a Citrix receiver. The challenge was that each device required constant maintenance and support so that end users could remain productive and secure. The process also involved support staff, hardware, and software purchases that took time and continuous effort to maintain, which led to a significant increase in expenses.

ALM Media was looking to migrate its desktop applications to the cloud to ensure better performance and also cost savings. The specific challenges they faced in their Business Continuity Planning (BCP) included:

There was an urgent need for a desktop BCP strategy that would enable their employees to work remotely in a seamless manner.
ALM Media was using VPN Fortinet and observed that VPN was getting harder to manage and experienced slowness and other related issues. They wanted to explore direct connectivity to the cloud and gauge improvement in performance.
ALM Media had employees and third-party contractors offshore that needed access to the ALM Media environment. They were using VPN and Citrix but wanted to explore options to improve performance and gain more flexibility and scalability by migrating their applications to a DaaS access model.

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