The transformation focused first on the manual interpretation work, which slowed every downstream process. Prioritizing employee user experience, Virtusa blended sophisticated technology with intuitive design to redefine the workflows. The resulting single-source-of-truth model unified clinical sites, processing labs, and backend trial systems into a synchronized ecosystem.

The solution came together through three foundational shifts:

Automated data extraction: AI and NLP capabilities were introduced to act as digital reading partners for clinical protocols and lab manuals. Teams could automatically extract and structure critical timeline data in seconds, eliminating the need to manually review hundreds of pages.
Standardized terminology: A common controlled vocabulary standardized sample descriptions across global teams. This unified terminology ensured consistent identification of specimens across sites, labs, and backend systems, eliminating discrepancies from regional or functional differences.
Integrated workspace: Fragmented spreadsheets were replaced with a sophisticated user interface built on secure AWS cloud infrastructure. Within this single workspace, teams could schedule sample collections, specify required sample quantities, and coordinate dispatches to local or central laboratories. The application also tracked long-term specimen storage across global biobanks and mapped sample data directly against patient-informed consent choices. Direct integration with LIMS, CTMS, and Medidata Rave ensured that all updates are instantly synchronized across the network.

Together, these advancements established a definitive master ledger for each specimen. The system provided teams with immediate visibility into the status, lineage, and location of every sample, whether newly collected at a site or stored in an overseas biobank for years.

200+

10 year

25%

75%

100%

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